Rules for Users and Businesses
Welcome toConstruction! Part of this category involves getting quotes if you are a user, and giving quotes if you are a business. Users and businesses both have rules they must adhere to in order to remain eligible for quote request interactions.
Both members and businesses need to abide by the following rules in order to continue enjoying full access to the forum.
User Rules
1. Include Location and Service in Title - Please include your state and approximate location in the title of your post (EX. NW TX).
2. Include Adequate Information - Please ensure your request is descriptive and include as much information about your project as possible. Ex. I’m looking to hire a crew to put up a 40x80x20 red iron structure, zip code is 46061. I already have the material, I just need it installed.
3. Do Not Include Contact Information - Please do not post your phone number or email address on the forum. This rule is in place for your security. If you wish to share your email or phone number with a business, please PM them.
4. Ensure Businesses Are Verified - Verified construction businesses, be it a single contractor or a crew, will belong to the @Verified Businesses group. Please ensure you double check with businesses you are talking to.
Business Rules
1. You Must Be a Verified Business to Quote - To protect users, all companies wishing to deliver quotes must be verified. Please visit Becoming a Verified Business, if you wish to become verified.
2. Include a Price - If the information the user provided is enough for a reasonable business to generate a quote, then you must include a price in your response.
3. Do Not Respond to A Thread More Than Once - Do not create more than one reply to a thread unless a user updates their quote request, or shares additional information. For example, if they wanted a 40x60x12 before, but changed it do a 40x80x14, you may send a new quote.
4. Do Not PM Users - Do not PM users or ask to PM them. If you have a question, then other businesses likely do as well.
5. Treat Users With Respect - This goes without saying, but treat all users with respect. We understand the customer isn’t always right, but don’t be rude.
Note: You may ask clarifying questions, or for additional information in your response. If the user provided enough information for a reasonable business to give them a quote, then your response should include a price and follow up questions (if you have them). If a user didn't include enough information for a reasonable business to generate a quote, you do not have to include a price. Simply reply to thread with the questions you need answered. Do not ask questions that have already been asked and answered.
Report Rule Violations
Users or businesses in violation of these rules could be restricted from getting/giving quotes or permanently banned from the forum. Violations will be handled on a case-by-case basis.
Please help us in keeping the forum clean by reporting any violations you see to a moderator or site admin.
Questions, Comments, or Concerns
The rules are a work in progress and are still being fine tuned. The goal is to reach a happy medium for both businesses and users. If you believe a rule should be changed or removed, or you have questions, please contact @Spacebar.
